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Test Results Patients are notified in the case of any significant abnormality in test results. However, if you wish to contact the surgery regarding a test result we would ask you to do so after 2pm when all the morning’s post has been opened.
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.
Please refer to our home page for updates on Urgent Care during this pandemic
The booking of online appointments is currently not available.
eConsults also offer self-help and signposting to free NHS services such as physiotherapy, counselling, and other clinics.
All eConsults will be answered by the end of the next working day.
All repeat sick note requests must be requested via this service.
We are pleased to announce that we are now able to offer additional routine appointments with a GP or Practice Nurse in the evenings, at weekends and on Bank Holidays at Eastleigh Southern Parishes (ESP) Hub.
We are working together with local practices (Blackthorn Health Centre, Bursledon Surgery, Hedge End Medical Centre, St Luke's and Botley Surgery and West End Surgery) under the umbrella of Eastleigh Southern Parishes Network (ESPN) Ltd, funded through West Hampshire Clinical Commissioning Group (CCG) to offer extended access appointments to allow patients who find it hard to access their GP during core hours.
Visit their website here.
The service is by appointment only and can only be booked directly through your GP practice by telephoning 01489 783422.
Currently the appointments are between 6.30pm and 8.30pm Monday to Friday, between 9am and 5pm on Saturdays and between 9am and 1pm on Sundays and Bank Holidays.
All of the appointments are provided at Botley Medical Centre, Mortimer Road, Botley, Southampton SO32 2UG.
Home visits are only available for patients who are housebound because of illness or disability.
Requests for same day home visits are triaged by the urgent care team.
Please submit your request via eConsult by 10:30am Monday to Friday. If you cannot submit an eConsult and do not have a friend, carer or neighbour available to help you please call the practice.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.
There are also better facilities for examining and treating patients at the Practice.
If you have injured yourself or had a fall but do not need to attend A&E, phone the surgery first for advice.
Alternatively visit the Royal South Hants Minor injuries unit. More information is available here
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