St Luke's Surgery & Botley Surgery - Registration information for new patients

How to register with a Doctor?

To register as a patient ask at reception for details. Please bring some proof of identity and some form of proof of address. Reception staff can advise what is suitable. Please also bring your NHS medical card if you can find it.

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records.

Family Doctors Registration

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English Urdu

Albanian Hindi

Arabic Lithuanian

Bulgarian Polish

Chinese (Cantonese) Portuguese

Chinese (Mandarin) Spanish

Russian French

Turkish Punjabi

Gujerati Somali

Croatian Bengali

The boundaries of our practice area are: Moorgreen Road, West End; Botley Road, Curbridge; Stapleford Lane, Durley; Mill Lane, Horton Heath and by the M27 in the South.

We would like to take this opportunity to welcome you to our Surgery. The pr tree_in_palm actice is Christian-based. Many of the staff working here are Christians who apply the principles of their faith to every day life.

The purpose of this practice is to care for each patient, of any or no faith, looking at the ‘whole’ person - body, mind and spirit. The practice aims to provide a high quality and well organised service for our patients.

Our Practice

We have two surgeries - St. Luke’s Surgery, our main surgery, is based in the northern part of Hedge End. Botley Surgery, our branch surgery, is situated close to Botley village centre. You are welcome to consult any doctor at either of our surgeries. However continuity of care is helped by consulting mainly one doctor especially for complex or chronic problems.

Both our surgeries are purpose built and have access and facilities for disabled people.

Noticeboard

Extended Hours
The Surgery offers early morning/late evening and some Saturday additional sessions for pre-booked routine appointments only, available for those patients who find it difficult to attend during normal surgery hours. To book these appointments please contact the surgery during normal opening hours.

Test Results
Patients are notified in the case of any significant abnormality in test results. However, if you wish to contact the surgery regarding a test result we would ask you to do so after 2pm when all the morning’s post has been opened.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali

How to register with a Doctor?

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records.

Non-English Speakers

Our Practice

Noticeboard

Further Information