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Patient Consultation Group

The Patient Consultation Group is formed of a  number of patients who are happy for us to consult them by email for a brief online survey perhaps 2 or 3 times a year. In addition, we offer paper consultation forms to patients attending the surgery, in order to reach at least some of those who do not have access to email etc.

The results of the 2012 - 2013 surveys

A big thank you to all the 151 patients who completed the survey this year - a 50% increase on last year. The report is available here: PCG_Final_Report_for_2012-13.doc

 

Thanks in particular to the 16 patients and members of the Patient Participation Group who came along to a lively discussion over cheese and wine on the evening of Tuesday 15th January 2013. The minutes of that meeting are available here.

Minutes_of_the_Patient_Meeting,_15_Jan_2013,_for_website.doc.

 

 

The results of the 2011 - 2012 surveys

A report on last year's consultation is available in both full and summary forms. These can be picked up from reception, or downloaded below.

Practice_Report_for_Patients_-_Summary.doc

 

Practice_Report_for_Patients_-_Full_Report,_update_27_April.doc

If you have any questions, do please get in touch.

Steve McIntyre

Rachel Diaper



Noticeboard

Extended Hours
The Surgery offers early morning/late evening and some Saturday additional sessions for pre-booked routine appointments only, available for those patients who find it difficult to attend during normal surgery hours. To book these appointments please contact the surgery during normal opening hours.

Test Results
Patients are notified in the case of any significant abnormality in test results. However, if you wish to contact the surgery regarding a test result we would ask you to do so after 2pm when all the morning’s post has been opened.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

 
NHS ChoicesDepartment of HealthMy Surgery Website